Does i-schedule promote my products/services?
No. i-schedule provides services to all professionals and as such cannot promote one more than the other. You are your best salesperson.

Are my clients more likely to show up with i-schedule?
For every appointment taken, a confirmation email is sent to that client provide that he/she has a valid email address (all clients registering through i-schedule need one, but you may enter clients manually without an email address). The chances that a client is a 'no show' are greatly diminished, but i-schedule cannot in any way guaranty that a given client will respect his/her appointment.

I do not have a web site, can I still use i-schedule?
Yes. To use i-schedule, all you need is a computer and an Internet connection. But for your clients to fully appreciate i-schedule, a web site is the next step.

Can two persons take an appointment at the same time?
No. i-schedule is designed to confirm every appointment twice, once upon selection and once more upon confirmation. Hence, if i-schedule is your only tool for managing your appointments, than double booking is effectively eliminated.

How can I install i-schedule on my web site?
We can do this for you, provided that we have access to your web site through FTP settings. Or we can provide all the links and artwork to your web site designer and he/she can get you up and going in no time.

What happens if I forget my username or password?
Call us. We will confirm your identity than send you all the information by email.

Will my clients' name be distributed on the web?
No. Any given client wanting to make an appointment will only see, in your agenda, available timeslots or spaces marked 'reserved'. No client's name is made available for other to see on the Internet. But the client that has taken an appointment will see his/her name in the client's version of i-schedule once he/she has logged in. This will enable the client to change his/her appointment should it be necessary.

I have created my agenda but I want to modify it in part or all. How do I proceed?
Select the days of the weeks that you want to modify and eliminate them. Once this operation done, you will be able to reprogram your agenda for that given time frame
What is the logic behind blocking appointments 12, 24, 36 or 48 hours in advance?
This function was included in i-schedule to allow a minimum of 12-hour commitment to your schedule. For example, let say you finish at 6:00 p.m., you than check your virtual agenda to find out that your first appointment the next day will be at 10:00 a.m. It would be unfortunate if during the evening another client would program an appointment at 9:00 a.m. the next day without you knowing about it in time. Having said that, professionals may want a longer 'commitment' period. Hence the 12, 24, 36 and 48 hours commitment.
What is the logic behind the 'period' function?
This function allows for changing appointment duration. If your appointment time vary between 60 and 90 minutes; program your planner in 30 minutes intervals with the possibilities of taking 2 or 3 periods.
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